Accessibility

A usable route to the information

The purpose of this website is to make Segal’s businesses, programs, company information, and enquiry routes understandable across different devices and ways of browsing. The pages combine written descriptions, images, diagrams, navigation, and interactive selections. An image can establish context, but the important program information and the available next actions are also presented in text.

Accessibility is considered through the interface’s structure and behavior, rather than through a separate reading experience. The site includes semantic headings, labelled controls, visible keyboard focus, a skip link, and reduced-motion behavior. These features are intended to support use; this page does not assert an independently audited conformance certification or promise that every third-party destination offers the same experience.

Keyboard navigation

Use Tab and Shift+Tab to move through links and controls in the order provided by the page. The skip link offers a way to reach the main content without moving through the entire header each time. Buttons are used for actions such as opening the menu or changing a selection; links take you to another page, an anchor, or a destination identified by their text.

The navigation and interactive sections are designed to keep focus visible so that the current control can be identified. A link’s hover treatment is not intended to be the only way to find an action. If focus becomes difficult to see, moves unexpectedly, or cannot reach a control, report the page and the sequence that led to the problem.

Motion and presentation preferences

The website uses an introductory brand animation, page transitions, image movement, and content entrances to express the brand and help orient a visitor. It is designed to honor the reduced-motion preference exposed by the operating system or browser. That preference reduces or removes presentation movement while keeping the underlying content and controls available.

The location of the setting depends on the device. It may appear under accessibility, display, motion, or animation preferences. If movement remains difficult to use after enabling the preference, identify the particular page or interaction in a report. A useful report distinguishes an image transition, a scrolling effect, a page change, and an external application, because each can involve a different implementation.

Text, zoom, and smaller screens

Content is arranged to adapt between desktop and mobile layouts. Headings and paragraphs reflow; image containers retain an intended proportion; controls and cards can move into a single column when space is limited. Browser zoom and device text preferences can change that arrangement, so the information should remain understandable when a visitor needs a larger presentation.

Some technical tables or diagrams contain relationships that require more horizontal space than a paragraph. Where scrolling is necessary, it should remain possible to reach the information without losing the surrounding context. Report clipped text, obscured controls, overlapping fixed elements, or an area that cannot be scrolled. Include the approximate screen size or zoom level when you know it, but do not send personal device identifiers.

Forms and configuration

Enquiry and configuration pages identify required information and the options relevant to a selected product or program. A selection can change the next available choices. The stepper, review summary, and validation messages help a visitor understand what remains to be completed before the request can be submitted. Labels and meaningful control names are intended to make those choices available beyond their visual appearance.

Submission can result in success, a retained draft, or an error requiring recovery. Those states should describe what happened rather than relying only on color. If an error is not announced, a field lacks a usable label, an option cannot be selected with a keyboard, or correction loses entered information, describe the control and the visible message in an accessibility enquiry. Do not include sensitive values entered into the form.

Images, diagrams, and alternatives

Program imagery supplies a visual setting for equipment, systems, or environments. Alternative descriptions identify meaningful subjects, while purely decorative backgrounds do not need to repeat the surrounding headline. Technical figures use labels and captions to explain relationships that an image alone would leave ambiguous. A diagram should be read alongside its accompanying program description rather than as an independent performance claim.

If an image description is missing or misleading, identify the image and the information you expected to learn from it. If the difficulty concerns a diagram, explain whether the barrier is its text, its sequence, its contrast, or the absence of an understandable written equivalent. That detail is more useful than a generic statement that an entire page is inaccessible.

Report a barrier

Use Contact Us to describe the page address, the action you were attempting, what happened, and the result you expected. Browser and assistive-technology names can help reproduce the issue. A short sequence of steps is often sufficient. Please leave diagnoses, medical records, passwords, payment details, and unrelated personal information out of the report.

The public form is an initial correspondence channel and does not promise a particular resolution period. If the form itself is the barrier, identify that limitation when using an alternative company contact listed on the site. External division applications, payment pages, social profiles, and third-party documents may have different accessibility behavior. Tell us which destination caused the difficulty so the issue can be routed appropriately. W3C’s Web Content Accessibility Guidelines provide a public reference for the broader standards behind accessible web design.

What to expect

Company and program information is available as text, and form fields include labels. The main menu supports keyboard navigation, while the homepage adapts its motion to the reduced-motion preference set on your device.

Report an accessibility barrier

Contact Us and describe the page, the issue you encountered and the browser or assistive technology you were using. Please include only the information needed to explain the barrier.