Operating Model
Segal ConsultingOperating strategy
Connect decisions, responsibilities, and the systems people use.
What you get.
Segal Consulting
Operating Model maps the decisions, handoffs, responsibilities and information flows behind a client operation. Interviews, process mapping and a shared decision register turn a broad transformation ambition into a usable operating brief. The engagement connects roles, service boundaries, exception handling and system requirements. The client receives a decision framework and phased implementation brief, with ownership and acceptance criteria attached to the work.
Business map
Processes, roles, and systems establish the starting point.
Priorities
Changes are ordered around their impact, dependencies, and constraints.
Delivery path
Work packages and review points connect strategy with execution.
Pilot brief
Primary workflows: Up to 3 defined workflows. Connected systems: Up to 2 in the reference brief. Program shape: One focused delivery workstream
Business-unit brief
Primary workflows: Up to 10 defined workflows. Connected systems: Up to 5 in the reference brief. Program shape: Coordinated workstreams within one business unit
Enterprise brief
Primary workflows: Multiple business domains. Connected systems: Interface inventory defined in discovery. Program shape: Phased delivery across the organization
In Consulting
12 / 15
Build the frontier
with us.
Share the objective, the requirements, and the business you want to reach. Project and partnership enquiries all come through the same form.
Discuss a Project